Warranty Policy

 

Second Time Round provides warranty coverage of six months from the date of purchase on all of its brand name watches (with the exception of some vintage watches). Our warranty covers the watch movement and battery replacement for the time period stated and excludes: watch case, watch bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear and tear and/or physical/accidental abuse, and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations. All shipping and handling costs in connection with warranty service are the responsibility of the customer. This warranty is valid only at secondtimeround.biz. Improper repair or warranty service performed by someone other than secondtimeround.biz will void this warranty.

SECONDTIMEROUND.BIZ DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS WATCH, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. For additional questions concerning warranty service, please contact our Customer Service Department on (020) 7499 7442.

Notice:
Second Time Round offers genuine brand name watches at substantial discounts to the manufacturer's suggested retail price. Because of our discounted pricing, we are not "Authorized Dealers" as defined by the manufacturer.

Warranty Service Instructions:

When sending in your watch for warranty service, please include the following:

Your name
Original invoice number
Detailed description of the problem
Your return address, phone number and e-mail address

Please pack your watch in its original packing materials for shipping via a reliable, traceable carrier, such as TNT or FEDEX. All shipping costs are your responsibility. For your protection, you should insure your watch for at least its purchase price.

Second time round © 2017